About the Role
Inbound Consultation or Customer Center Management, preferably within the financial or capital industry.
Requirements
1. Professional Experience
Minimum 5+ years of relevant experience in Customer Service or Contact Center operations (Required).
2. Educational Background
Bachelor’s Degree (4-year university) or higher in a related field.
3. Key Qualifications & Skills
Leadership & Management: Strong ability to lead a team and manage KPIs for a customer service center.
Communication: Exceptional verbal and written communication skills with a customer-centric mindset.
Problem-Solving: Ability to handle complex inquiries and resolve customer issues with a professional attitude.
About the Company
Corporate Overview: Craver Corporation Co., Ltd.
Craver Corporation is a dynamic leader in the lifestyle and beauty industry, specializing in the wholesale, retail, and e-commerce distribution of premium cosmetics and fashion. With a strategic focus on e-commerce brokerage and business consulting, we are shaping the future of the global consumer market from the heart of Seoul's business district.
Key Corporate Information
Company Name: Kraver Corporation Co., Ltd. (㈜크레이버코퍼레이션)
Company Type: Established Mid-sized Enterprise
CEOs: Ju-hyuk Cheon / Hang-il Jeon
Industry: Household Chemicals & Cosmetics
Core Business:
Wholesale & Retail of Cosmetics and Apparel
E-commerce Brokerage & Electronic Commerce
Business Strategy Consulting
Business Scale (Financials)
Number of Employees: 214
Capital: KRW 1.18 Billion
Annual Revenue: KRW 308.1 Billion (Approx. $230M USD)
Note: The significant revenue compared to capital highlights the company's high efficiency and market dominance.
Location:
Address: 11F & 12F, Gangnam N Tower, 129 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Zip: 06133)